How to Request Your Member Data on Influenster

If you would like to request a copy of your data from Influenster, you can do so directly within the app. Follow the steps below to submit your request.

Step 1: Go to Settings.

Open the Influenster App and tap the Settings cog in the top right corner.

Step 2: Find the Data Request option

Scroll down to the Account section and select Data Request.

Step 3: Start the data request process.

You will see an informational screen explaining that data requests can take up to 28 days to process and that you must have access to the email address you use to log into Influenster.
Tap Next to proceed.

Step 4: Data request breakdown.

You will be presented with a breakdown of the data you can expect to receive. Review this information, then tap Next again.

Step 5: Confirmation code.

A confirmation code will be sent to the email address associated with your Influenster account. Check your email for the confirmation code and enter it in the app. Tap Submit to finalise your request.

Step 6: Data request confirmation.

You will see a confirmation screen reiterating that your request has been received and may take up to 28 days to complete. Tap "Ok, got it" and your data request is complete. You will then receive an email with a link to download a .zip file containing all your data.