If you receive the wrong product, your product arrives damaged and/or you are missing a product that you are supposed to receive for review, please reach out to our member support team for assistance.
Please note that sampling products are not covered by the product’s warranty programs or return policies.
Unfortunately, we don't have access to an invoice and cannot provide a proof of purchase or receipt. Please contact the manufacturer’s Customer Service, and explain to them that you tested a sample.
Under the Influenster terms and conditions:
Influenster is a distributor only. Products distributed by Influenster are not manufactured by Influenster. The products may, however, be covered by each manufacturer’s warranty, service, and support policy (if present). Influenster assigns and passes through to the customer any warranty of the manufacturer, and you acknowledge that you shall have recourse only under such warranties and only as against the manufacturer of the products. Influenster makes no representation of express warranty with respect to the product. THE SERVICES, CONTENT, AND SITE ARE PROVIDED ON AN "AS IS" BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT.
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