Please reach out to our member support team, and include a screenshot of the error message you receive when you try to connect. This screenshot should show the full email address of the duplicate account. We will need to delete the duplicate account. Once the duplicate account is removed, you will be able to connect properly.
Please note that per our Terms of Service, each member is permitted to have one Influenster account. Having multiple accounts will negatively impact your eligibility for programs.
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