We are constantly working to improve our data. It's possible you found a product we didn't have UPC information on. To make sure other Influensters don't face the same issue, you can submit a ticket with information detailing what product you were trying to scan, and what its UPC number is. You can find a product's UPC by looking for the small numbers under the barcode. They are generally around 10 digits long, but can be more or less.