If you’re having trouble getting credit for social share activity, make sure that your app is updated to the most recent version, and that you’re using the right #s and @ mentions. You should also try to refresh your connection to the social media network by going to your impact page (https://www.influenster.com/dashboard/social-impact).
If you have more than one social media account, make sure you’ve connected the one you’re using for Influenster activities (For example, if you have two Instagram accounts, make sure you’re posting on the account that you have connected to your Influenster account!). !
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