What should I do if I’m missing a product or my box arrives damaged?

If your Voxbox arrives damaged, or missing an item, we are unable to replace that item. If you are able to, participate as best as you can with the products you did receive, or that you received intact. If the box arrives in a condition that means you can’t participate in the campaign make sure you don’t check your VoxBox in and your account will be absolutely fine moving forward! You will still be eligible to participate in future campaigns!